Training & Support
How Jack in the Box Sets Our Franchisees Up For Success
Training & Support
How Jack in the Box Sets Our Franchisees Up For Success
Training Program
All our franchisees complete a 10-to-14-week training program to learn our system. Through a combination of computer-based and on-the-job training, you'll receive instruction on a variety of topics. By the time your training is complete, you should feel confident about operating your new restaurant.
Ordering & Inventory
Marketing & Advertising
Information Technology
Setting & Achieving Goals
The Numbers
Please reference Item 11 of our Franchise Disclosure Document (FDD) to learn more about the specific training courses offered to you and your employees. Contact us to receive our latest FDD.
0
Week Training Program
0
On-The-Job Training Hours
0
Classroom Training Hours
Ongoing Support
Resources to keep Your Business Running
Once your store is open, you’ll receive ongoing support from your regionally-based Franchise Business Consultant along with:
- Restaurant Operations Support
- Pre/Post Opening Assistance
- Procurement & Distribution: McLane
- Regional Franchise Business Consultant
- Information Technology Systems
- Single Point-of-Sale System
- 24/7 Help Desk Available
Marketing Support
How Does Jack in the Box Promote My Store?
Jack in the Box uses an unapologetically bold strategy to advertise, market, and promote all of our restaurants. We take an omnichannel approach to reach customers, create brand awareness, and drive traffic to your locations. As a franchisee, we will provide you with:
- Custom Marketing Plans
- Local Marketing Initiatives
- Interactive Marketing Website
- Digital Marketing
- Social Media
- Athletic Sponsorships
- Billboards
- Radio Advertisements
- Customer Loyalty App
Frequently Asked Questions
Answers to some of the most popular questions we receive when it comes to franchisee training and support at Jack in the Box.
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Does Jack in the Box Run Ads on Behalf of Franchisees?
Yes, the marketing funds are used system-wide to support all locations. Essentially, spending is independent of operator type. All advertising and marketing activities are based on market and communications goals for the brand.
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Can I Manage My Own Social Media Accounts?
All social media accounts at Jack in the Box must be managed by Corporate. Per the Franchise Agreement, franchisees are not permitted to establish their own social media pages, websites, etc.
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Where Do I Source My Products?
You’ll work with our supply chain purchasing team to source your products. At Jack in the Box, we use McLane for all our regional distribution.
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Am I Required to Purchase Food & Supplies from Jack in the Box?
Yes. We have an approved specifications for all our menu items and you must purchase from our supplier.
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How Many Team Members Do I Need at Each Location?
Your overall employee count will vary based on multiple factors including (but not limited to) hours of operation, sales volume, ratio of full-time and part-time employees.
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Am I Required to Purchase Equipment from Jack in the Box?
We have an approved Kitchen Equipment Consolidator that will bid your project. They provide a one-stop shop for your equipment package, including small wares. You can utilize alternative suppliers, but you must use equipment that meets our specifications.
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Who Do I Contact If I Need Help?
All our franchisees have access to our 24/7 help desk along with our restaurant support team.
Ready to Get Started?
Please submit the form below to begin your franchising journey with Jack in the Box!
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